Privacy Policy

Dated 16/10/20

Contact details

You can contact us using the contact form on this website

The type of personal information we collect

If you contact us via the contact form on this site, we collect and process the following information:

  • Name
  • Email address
  • IP address

How we get the personal information and why we have it

The personal information we process is provided to us directly by you for one of the following reasons:

  • To make comments or ask questions
  • To contact Emma Hill
  • Subscription to our newsletter service

We use the information that you have given us in order to:

  • Reply to comments or questions
  • Reply to work enquiries
  • Subscribe you to the Emma Hill, Writes newsletter

We will not share this information with other organisations or individuals without your prior consent, unless we believe you are at risk of harming yourself or others, or have made threats to do so.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

  • Your consent. You are able to remove your consent at any time. You can do this by contacting us via the contact form on this website.
  • We have a legitimate interest.

How we store your personal information

Your information is securely stored in the admin area of the Emma Hill, Writes website. If your queries are replied to via email, your email address will also be stored in Emma Hill’s secure email account.

We keep queries and comments for one year, unless we contact you to state otherwise, or we begin an ongoing communication that you also enter into. After 12 months, if none of the above conditions mitigate against this, we will delete all your information from the Emma Hill, Writes website admin area.

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us using the contact form on this website, if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us via the contact form on this website.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk